OVERVIEW
Please read these Terms and Conditions carefully before accessing or using our website. We provide our services subject to these conditions, and by accessing this website, you agree to be bound by these Terms and Conditions.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of Want Home + Gift.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
We reserve the right to make changes to our site, policies, and Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
The placement of any order to be supplied by Want Home + Gift will be considered as confirmation of acceptance of these trading terms.
Any questions or enquiries about the Terms & Conditions should be sent to us at want@wantgiftware.com.au
YOUR ACCOUNT
If you use this site, you are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Want Home + Gift reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion without notice or liability to you or any other person.
PRICING
All prices displayed on our website are wholesale prices and exclude GST and freight.
We reserve the right to changes prices without prior notice. If there is a price change, you will be charged the price at the time of your purchase, regardless of whether the price goes up or down before or after your purchase.
We have negotiated very competitive freight rates with our carriers, the benefits of which are passed onto our customers. Freight charges are calculated on the cubic measurement, weight and destination of the order.
Freight costs will be added to the total price of your order only after it has been packed. If you are however, not happy with our carrier or their costs, you are more than welcome to nominate the carrier of your choice.
WE RESERVE THE RIGHT TO SHIP THE GOODS TO YOU WITHOUT FIRST NOTIFYING OF THE FREIGHT COST. IF YOU ARE CONCERNED ABOUT THE COSTS PLEASE MAKE CONTACT WITH US BEFOREHAND TO DISCUSS THIS ISSUE
PRODUCT DESCRIPTIONS
We make all reasonable efforts to accurately display the colours of the product shown on this website, we cannot guarantee that the colour you see matches the colour displayed on your computer monitor. We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by want Home + Gift is not as described, your sole remedy is to return it in its unused condition, and you will be refunded. We reserve the right to update product information and images at any time without prior notice.
MINIMUM ORDER
We have a minimum order value of AUD $350 (excluding GST and freight).
TRADING TERMS
All first transactions by a customer must be on pro-forma basis. This requires payment to be made to Want Home + Gift prior to orders being packed and prepared for dispatch. Orders will not be completed until full payment has been made.
Credit accounts are available to customers who have successfully completed a pro-forma order and who have completed and had their Credit Account Application form (CLICK HERE) approved by our accounting department . All accounts must be paid in full 30 days from the date of invoice otherwise the account will revert back to pro-forma.
PAYMENT METHODS
We accept Credit Card (Visa and Mastercard only), Cheque and Direct Deposit as payment for orders. There is a 1% surcharge on all credit card payments.
CLAIMS & RETURNS
WHAT DO YOU DO ABOUT DAMAGED ITEMS? We sell giftware, so it is inevitable that some items will be damaged in transit. We are a wholesale company and not a retail company and goods will not be refundable once they have left our warehouse. We do not exchange or refund for incorrect choice. Obviously if the goods are damaged, faulty or incorrectly described on our website or in our catalogue only then can returns be accepted if authorised by one of our representatives.
All claims must be made within 7 working days after the order has been received. All claims must be emailed to accounts@wantgiftware.com.au.
To expedite the process, please ensure that the following information is included:
- Stock code of item
- Quantity
- Nature of damage/fault/defects
- Images showing the damage/fault/defects to be attached
If you are making a claim for missing items, please confirm in your email the number of cartons received on the delivery as well as the stock code and quantity of missing items.
STOCK LEVELS
Stock levels on our website is an indicator only of stock availability.
We do not guarantee that the stock on our website is available or coming back into stock. If you order an item that we do not have but is coming back into stock, our system will automatically place those items on back order unless you advise us otherwise.
PERSONAL INFORMATION
Your submission of personal information through the site is governed by our Privacy Policy. Click here to view our Privacy Policy.
RETENTION OF TITLE
Ownership of all goods sold will remain with Want Home + Gift and shall not pass onto the purchaser until payment in full has been received by us for the full value of the goods.
COPYRIGHT & PROPRIETARY RIGHTS
The design of this website and all text, logos, graphics, pictures, information, content, and other material displayed on this website are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions. You may not use, reproduce, copy or manipulate any such logos, trademarks, slogans, images, marks, or trade names in any manner without prior written permission of the owner of such material. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
LINKING TO THE WEBSITE
Want Home + Gift expressly prohibits any unauthorized party to create or maintain a link to wantgiftware.com.au including links to the home page or the buy online page or any other page on the domain without prior written permission. Running or displaying this website or any information or material displayed on this website in frames or through similar means on another website without our prior written permission is prohibited.
DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
Want Home + Gift assumes no responsibility for errors or omissions in the contents and services of the website. In no event shall Want Home + Gift be liable to you or any other third parties for any loss or damage (including, without limitation, damage for loss of business or loss of profits), for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the website and contents of the website. Want Home + Gift does not warrant that the website is free of viruses or other harmful components.
CONTACT US
For more information about our Terms and Conditions, if you have questions, or if you would like to make a complaint, please contact us by e-mail at accounts@wantgiftware.com.au or by mail using the details provided below:
- Address:15 North Drive Virginia Park, 236-242 E Boundary Road, Bentleigh East, VIC 3165 Australia
- Phone: (03) 9553 3098
- Email: want@wantgiftware.com.au